bil777 Privacy Policy

Full Privacy Policy

1 Introduction and Scope

This Privacy Policy ("Policy") is published by bil777 ("bil777," "we," "us," or "our") and applies to all personal data collected, processed, stored, and transmitted by bil777 in connection with the operation of the bil777 online casino and sports betting platform accessible at bil777.net (the "Platform").

This Policy applies to all individuals who interact with bil777, including registered players, prospective players who browse the Platform without registering, and individuals who contact bil777's customer support team. By accessing or using the Platform, you acknowledge that you have read and understood this Policy.

bil777 is committed to protecting the privacy and personal data of Filipino players in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines ("NPC"). bil777 also processes personal data in compliance with applicable PAGCOR online gaming regulatory requirements, which mandate the collection and retention of certain player identification and transaction data.

2 Data Controller Information

For the purposes of the Data Privacy Act of 2012, bil777 acts as the personal information controller with respect to personal data collected through the Platform. bil777 is responsible for determining the purposes and means of processing your personal data and for ensuring that such processing is conducted lawfully, fairly, and transparently.

If you have any questions, concerns, or requests relating to this Policy or bil777's processing of your personal data, you may contact our Data Protection Officer through the contact details provided in Section 13 of this Policy.

3 Personal Data We Collect

bil777 collects the following categories of personal data from players and Platform users:

Data Category	Specific Data Elements	Purpose
Identity Data	Full legal name, date of birth, nationality, government ID number and type, selfie photograph	KYC verification, age confirmation, anti-money laundering compliance
Contact Data	Philippine mobile number, email address (if provided)	Account login, OTP delivery, transaction notifications, customer support
Financial Data	GCash account number, Maya account details, bank account numbers, transaction history, deposit and withdrawal records	Payment processing, withdrawal verification, anti-money laundering monitoring
Gaming Data	Game session records, wager amounts, win/loss records, bonus usage history, responsible gaming tool settings	Service provision, regulatory compliance, responsible gaming monitoring
Technical Data	IP address, device type and identifiers, operating system, browser type, login timestamps, session duration	Security monitoring, fraud prevention, platform optimisation
Communications Data	Live chat transcripts, email correspondence, support ticket content	Customer service delivery, dispute resolution, quality assurance

bil777 does not collect sensitive personal information beyond what is strictly required for identity verification and regulatory compliance purposes. Where identity documents contain sensitive information (such as biometric data embedded in Philippine government IDs), such data is processed solely for KYC verification and is not used for any other purpose.

4 How We Collect Your Data

bil777 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically when you access and interact with the Platform, including through cookies, device identifiers, and server log files;
• Third-party sources: Identity verification data provided by KYC service providers; transaction data provided by GCash, Maya, and other payment processors; fraud and sanctions screening data from authorised third-party providers;
• Regulatory sources: Information received from PAGCOR or other regulatory authorities in connection with licensing, compliance, or enforcement proceedings.

5 Purposes and Legal Bases for Processing

bil777 processes your personal data for the following purposes, on the following legal bases under the Data Privacy Act of 2012:

• Account registration and management — to create and maintain your player account, verify your identity, and provide access to Platform services. Legal basis: performance of a contract.
• Payment processing — to process deposits, withdrawals, and related financial transactions. Legal basis: performance of a contract; legal obligation (anti-money laundering compliance).
• KYC and age verification — to verify that you are 21 years or older and to comply with PAGCOR's player identification requirements. Legal basis: legal obligation; legitimate interest (regulatory compliance).
• Fraud prevention and security — to detect, prevent, and investigate fraudulent activity, cheating, money laundering, and other prohibited conduct. Legal basis: legitimate interest; legal obligation.
• Customer support — to respond to your enquiries, complaints, and service requests. Legal basis: performance of a contract; legitimate interest.
• Responsible gaming monitoring — to monitor gaming behaviour for indicators of problem gambling and to administer responsible gaming tools and self-exclusion programmes. Legal basis: legal obligation; legitimate interest (player welfare).
• Regulatory compliance and record-keeping — to maintain records required by PAGCOR and applicable Philippine law, including anti-money laundering transaction records. Legal basis: legal obligation.
• Platform improvement and analytics — to analyse Platform usage patterns, improve user experience, and develop new features. Legal basis: legitimate interest (provided such processing does not override your rights).
• Marketing communications — to send you promotional offers, bonus notifications, and platform updates, where you have not opted out of such communications. Legal basis: consent; legitimate interest.

6 Disclosure of Personal Data

bil777 does not sell your personal data to third parties. bil777 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual data protection obligations:

• Game providers: Third-party game suppliers (such as JILI, PG Soft, Pragmatic Play, and Evolution Gaming) receive the minimum data necessary to provide game services, including anonymised or pseudonymised session identifiers;
• Payment processors: GCash, Maya, BPI, BDO, UnionBank, and other payment service providers receive the financial account information necessary to process your deposits and withdrawals;
• KYC and identity verification providers: Third-party KYC service providers receive identity document data for the purpose of automated identity verification;
• Fraud prevention and AML service providers: Third-party fraud detection and anti-money laundering screening services receive relevant transaction and identity data as required;
• Regulatory authorities: PAGCOR and other competent Philippine government authorities as required by applicable law, regulation, or lawful order;
• Law enforcement: Philippine law enforcement authorities where disclosure is required by law or necessary to prevent or investigate serious criminal activity;
• Professional advisers: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third-party service providers engaged by bil777 are required to process personal data only for the specified purpose, to maintain appropriate security measures, and to comply with applicable Philippine data protection law.

7 Cookies and Tracking Technologies

bil777 uses cookies and similar tracking technologies on the Platform for the following purposes:

• Strictly necessary cookies: Required for the Platform to function correctly, including session management, login authentication, and security functions. These cannot be disabled without impairing Platform functionality.
• Performance and analytics cookies: Used to collect aggregate information about how players use the Platform, including pages visited, session duration, and game preferences. This data is used to improve the Platform's user experience.
• Functional cookies: Used to remember your preferences, such as language settings and responsible gaming tool configurations, to provide a more personalised experience.
• Security and fraud prevention cookies: Used to detect and prevent fraudulent login attempts, bot activity, and other security threats.

You may configure your browser to refuse or delete cookies. Please note that disabling cookies may impair the functionality of the Platform, including the ability to log in and access your account. bil777 does not use cookies for the purpose of selling advertising to third parties.

8 Data Security

bil777 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and bil777's servers;
• Encryption of sensitive data at rest, including identity documents and financial account information;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Multi-factor authentication for administrative access to systems containing personal data;
• Regular security vulnerability assessments and penetration testing;
• Continuous monitoring of Platform infrastructure for anomalous activity;
• Data breach response procedures compliant with NPC notification requirements.

Notwithstanding the above measures, no data transmission over the internet or storage system can be guaranteed to be completely secure. If you become aware of any security vulnerability or suspected unauthorised access to your account, please contact bil777 customer support immediately.

9 Data Retention

bil777 retains personal data for the following periods, after which data is securely deleted or anonymised:

• Account and KYC data: Retained for the duration of your account and for a minimum of five (5) years following permanent account closure, as required by PAGCOR anti-money laundering regulations;
• Transaction and gaming records: Retained for a minimum of five (5) years from the date of the relevant transaction or session, as required by PAGCOR and applicable Philippine financial record-keeping obligations;
• Customer support communications: Retained for three (3) years from the date of the communication, unless the matter is subject to an ongoing dispute or regulatory investigation;
• Technical and log data: Retained for up to twelve (12) months, except where retention for a longer period is required for security investigation or regulatory purposes.

Where data is retained solely to fulfil legal or regulatory obligations, access to such data is restricted to authorised personnel and used only for compliance purposes.

10 Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by bil777:

• Right to be Informed: The right to be informed of the purposes, scope, and manner of processing of your personal data prior to collection and upon any material change to such processing;
• Right to Access: The right to obtain confirmation of whether bil777 holds personal data about you, and to request a copy of that data;
• Right to Correct: The right to request correction of inaccurate, incomplete, or outdated personal data held by bil777;
• Right to Object: The right to object to the processing of your personal data for purposes other than those strictly necessary for the performance of a contract or compliance with a legal obligation, including processing for direct marketing purposes;
• Right to Erasure or Blocking: The right to request the deletion or blocking of personal data where it is no longer necessary for the purpose for which it was collected, subject to applicable legal retention obligations;
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format where technically feasible;
• Right to Damages: The right to claim compensation for damages sustained as a result of inaccurate, incomplete, outdated, false, or unlawfully obtained personal data used by bil777.

If you believe bil777 has not adequately addressed your data privacy concerns, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC).

11 Children and Minors

Parents and guardians who believe a minor may have created a bil777 account or submitted personal data through the Platform are urged to contact bil777 customer support immediately. bil777 will cooperate fully to identify and delete any such data and to prevent further access.

12 Changes to This Policy

bil777 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. Material changes will be communicated to registered players via SMS or in-platform notification at least seven (7) days prior to the effective date of the updated Policy.

The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. Continued use of the Platform after the effective date of any updated Policy constitutes acceptance of the revised Policy. If you do not agree with the changes, you should cease using the Platform and contact support to close your account.

13 Contact and Complaints

For all data privacy enquiries, requests to exercise your data subject rights, or complaints regarding bil777's handling of your personal data, please contact bil777's Data Protection Officer through the following channels:

• Live Chat: Available 24/7 within the bil777 Platform — fastest response for urgent privacy concerns
• Email: [email protected] — reference "Privacy / DPO Request" in your subject line
• Response Time: Acknowledgement within 10 business days; resolution within 30 business days
• Language: English and Filipino

If your concern is not resolved to your satisfaction through bil777's internal process, you may lodge a complaint with the National Privacy Commission of the Philippines (NPC) through NPC's official channels.